Get yourself a large disc and turn it into a 'Wheel of Crisis', with compartments for the seven crisis families: criminal, personnel, physical, economic, information, natural disasters and reputation. Gather round with management colleagues and spin the wheel. When and where it stops you 'discuss all the normal and abnormal crises' of that family you can imagine, however bizarre. Then, advise Ian Mitroff and Murat Alpaslan in the Harvard Business Review, you will understand your real risks and defence mechanisms. If you prepare proactively for crisis your company will live 24% longer than accident-prone reactives, will earn double the average return on assets and win a higher reputation. It seems that 'Be prepared' pays.
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