I Don't Know How I Do It, Part Four

from
MT Editor
Matthew Gwyther

 
 

Features

  • Britain's Most Admired Companies
 
 
 

Current Poll


  • What worries you more - falling house prices or rising fuel and food bills?




Search Blue Boomerang

 

 
Blueboomerang
 
 

Entrepreneurship

 Carbon Trust
 

Small business support is rubbish, says Richard

 
Date: 13-May-08  
Doug Richard has published his study of UK business support - and it makes grim reading for Gordon Brown...

The ex-Dragon, who heads the Conservative Party’s Small Business Taskforce, has just completed a wide-ranging review of the various support services on offer to start-ups and small businesses – and he didn’t like what he found. Richard said the current system – which involves a staggering 3,000 different services run by 2,000 different providers –  was ‘overly complex, ineffective and undirected’ and thinks that the whole thing needs a total overhaul.

Richard wants to abolish completely the current system of regional development authorities and Business Link services, all of which operate in totally different ways. This is so confusing for small businesses, he says, that a measly 0.5% of them are satisfied with the help they receive. It’s also horribly expensive and inefficient – according to Richard, the Government is spending £10-12bn a year on these myriad schemes, and at least a third of this is entirely wasted on admin costs. That’s about £3bn of taxpayer’s money down the drain every year.

His solution is to replace all this with one centralized online resource: a Business Information Service. Support providers would be able to advertise their services on the site, and any businesses that used them would provide an eBay-style feedback report on how they did (rather than leaving it to the Government to work out if they’re any good). More efficient and transparent, he reckons.

But that’s not all the Government can do. He also wants it to talk to banks and financiers about improving access to finance to help new companies get off the ground; he wants to set targets and publish results for the proportion of public sector contracts given to smaller businesses; and he also wants to overhaul and expand the teaching of Enterprise in schools (an idea that may not be received warmly by over-worked teachers).

In other words, he appears to think that the present government is doing virtually nothing right – a rather embarrassing conclusion for Gordon Brown, who spent so much time at the Treasury claiming to be a champion of enterprise. Of course this was always likely to be the result of a Tory study – although Richard insists he has no political affiliation. ‘Our critique and recommendations are based on a combination of factual evidence, personal experience and advice from the business community, and are equally applicable whoever is in Government,’ he said.

And since the PM might be starring in his own reality TV show soon (if Hazel Blears has anything to do with it), perhaps that might make him more sympathetic to the ex-Dragon..?

 
 

Comments

David Hart - 14-May-08

I agree with Doug Richard. Why should we be paying for advice from people who've probably never started their own businesses?

But I think even more useful than a website with business advisors on it, would be for government not to treat fledgling businesses like adults from the day they are born. When we started we had nothing: no grant, no investment, no bank loan, not even an overdraft. If these things were easily available, we didn't know about them. We had to raise the money to get us going ourselves and live off whatever we made after that. It was hard work and enormously rewarding at the same time. We've just reached our fourth birthday and every year, the biggest single earner in our company has been the government. Each year we have paid more in corporation tax than we paid to our highest paid employee.

When you know how every pound that you have earnt has been sweated over, it's tough to face the end of your first year with a financial penalty courtesy of HM Revenue for your success. Now we're a bit older and wiser, we can take a bit of taxation on the chin, but in our early days it would have helped us grow faster and with more certainty if they'd cut us a bit of slack.

Given the choice of paying regional development authorities and Business Link to teach us about being entrepreneurs, or holding onto a little bit more of our tax in the early days, I know which one would have been more useful to us.

To post comments please log in here