By Michael Northcott Friday, 09 November 2012

Smart Finance Video: Customer service remains everything - FDs should know it too

Russell Lloyd, FD of Seymour Powell, explains how customer service remains the best way to get repeat business, especially in tough economic times.

 

 

This video is part of MT's Smart Finance week in association with Barclaycard. To see MT's full collection of interviews for Smart Finance, click here.

Before commenting please read our rules for commenting on articles.

If you see a comment you find offensive, you can flag it as inappropriate. In the top right-hand corner of an individual comment, you will see 'flag as inappropriate'. Clicking this prompts us to review the comment. For further information see our rules for commenting on articles.

comments powered by Disqus

Additional Information

Latest from MT

Why eBay's PayPal deal is three years too late

Why eBay's PayPal deal is three years too late

The news that eBay is to spin off payments arm PayPal, in a deal that could be worth $35bn, is a victory for Carl Icahn - but it should have happened years ago.

 

John Redwood's threats are a nasty foretaste of the impending EU bust-up

 

Europe is a 'slacker with low expectations', says Paypal founder

 

House prices have finally fallen

 

RBS shares boom on 'bad bank' performance