I had a very inauspicious beginning as a production assistant in a children's book packager. I was pretty hopeless when I left university because I couldn't type, and I learned about publishing from the bottom up. I'd always loved reading. When I was young, the high point of my week was going to Marylebone Library and staggering out with great piles of books, as we didn't have any at home. Both my parents left school at 13 and worked incredibly hard, but they read a lot more now.
I started my own publishing company, Century (which later merged with Hutchinson), a few years into my career. After it was sold again to Random House, I took over as CEO of the whole operation in 1991. The companies had been losing money and it took two years to become profitable again. The challenge was to balance creativity and profitability. We restructured completely and published fewer books.
Attitudes to women CEOs were fairly Neanderthal. One publication described me as a Barbie doll who crunched diamonds between her teeth. Women were seen as either compliant or some kind of monster. Attitudes have changed a lot, but not completely. I don't agree with quotas but the threat of them is a good thing, because it keeps executives' eyes on the pipeline.
Publishing Fifty Shades of Grey was interesting. It started as a self-published book that spread through word of mouth before Random House US bought it. Seven weeks after we brought it across the pond, it was as if the UK lit up and social media went into overdrive. On that day, we reprinted two million copies, which we've never done before. The UK ran out of the silver ink used on the cover.
Work/life balance is a big issue. I think it's tougher for women now. Our generation felt guilt but we just did it. If you love your kids and you do your best, good enough is good enough. There is this idea of perfection that women aspire to, which is unachievable.
Let's face it, the UK literacy figures are pretty bad. Kids are multitasking rather than being able to concentrate on the written word in an immersive way.
Some self-published authors are now having great success, and I say good luck to them. As long as people read I'm very happy.