Swine flu call-centre to open in London offering 800 temporary jobs - including HR roles

By David Woods Wednesday, 22 July 2009

A swine flu call centre is to open in Southwark in London, recruiting 800 call-centre agents, team leaders and HR consultants, HR magazine has learned.

Tagged by:

Recruiting,
Human Resources Industry

Flu costs the British economy £1.35 billion
Jobcentre Plus's inadequacy in assessing jobseekers' skills fails both business and candidates
Swine flu: Local councils are failing in their duty to help small firms prepare for an epidemic
Forcing swine flu vaccinations on staff could be a legal minefield for employers
Swine flu: Employers prepared to close their premises to stop spread of virus
Swine flu: A quarter of employers not fully prepared for changes to sickness self-certification
Emap to outsource its HR processes and integrate them onto one online platform
Working Time regulations implementation should be postponed because of swine flu implications
Government must help SMEs cope with swine flu, says Federation of Small Businesses
Jurys Inns expansion programme means hundreds of new jobs are on the cards
British Chambers of Commerce to host swine flu interactive web seminar
Buckinghamshire County Council to slash recruitment costs with 'model' system
Swine flu mass staff absence could relieve companies of their contractual obligations
Swine flu absence set to cost business £8.6 billion
Swine flu: Employers could face fines for not protecting staff from the virus
CIPD backs plans to allow staff with swine flu to self-certificate for up to 14 days
Health and wellbeing: Healthcare provision - Healthy competition
One in 10 employers still not prepared for swine flu
Don't panic over swine flu, TUC boss warns
How should HR departments handle fears of a swine flu pandemic?
Employee who may have been in contact with swine flu is asked to work from home
EXCLUSIVE: Huge numbers of companies keen to get hold of swine-flu, anti-viral medication for staff
Increase in numbers calling in sick with coughs, colds and flu following swine flu pandemic reports

The call centre will offer the recruits temporary vacancies lasting between four and 22 weeks.

Among the vacancies on offer are three HR positions to deal with pay queries, timesheets, onboarding staff and dealing with grievances, absences, attendance and holidays.

The vacancies, advertised by Jobcentre Plus come after the Government announced on Monday the National Flu Pandemic Service would go live by Friday this week, requiring 1,500 staff to man the phones at any one time to deal with the volume of queries about the illness.