22 May 2012
Social media is set to become one of the most important forms of customer interaction, according...The IBM 2012 Global CEO Study quizzed business leaders on their attitudes to customer service, social media and human capital. The answer, natch, was that they were all very important. But the most interesting revelation was that 57% of CEOs from the UK and Ireland reckon that social media ...
20 Apr 2012
| by Graham Leach
Something's gone wrong and the media have caught wind of it. What do you do next? Former newshound...any systems in place for dealing with a media crisis. Never underestimate the impact a negative story can have. The media loves love big stories and are likely to devote a lot of time and attention ...
and recovery. The plan hardly ever takes the media onslaught into consideration.
2.Get ready for some ...
The brand-spanking new operations officer of Virgin Media Business on Richard Branson, killer...Tony Grace has climbed the ranks of Virgin Media to become chief operating officer at the end ...
with any targets in mind?
Really big targets. I want Virgin Media Business to be the true challenger ...
, you ve got the face for it.
Charming!
Find out more about Tony and Virgin Media Business ...
A survey suggests increasing numbers of businesses are now using social media as part..., compared with 40% of consumer-based businesses. What s interesting is how social media duties are doled out among employees: while almost a third have an official social media champion , 23% distribute ...
duties, while 4% employ a dedicated social media manager who spend their entire days deciding who ...
01 Feb 2012
The boss decides it's time to embrace social media. What are the pitfalls?...the most cloistered and secluded boss will have heard that there is something out there called social media ...
Twitter is safe. Branson, Alan Sugar and Tesco boss Phil Clarke have all had a go. But the first big media ...
. That's the problem with the transparency of social media - people really can see what you are getting ...
30 Dec 2011
| by MT Staff
Find out what makes Sky a stellar place to work.
30 Nov 2011
| by MT Staff
by sector: Media
QMan
Rank
FS
Rank
QG S
Rank
AAT ...
.5
6
6.3
3
United Business Media*
6.7
3
5.6
7
6.1
8
5.6
8 ...
5.0
9
5.2
4
5.3
7
53.2
4
United Business Media*
5.9
6
5 ...
This eye-popping time-line logs every notable event in the history of social media. Check out how...This sprawling infographic has more data in its 600 x 3,500 pixels than you can shake a stick at. It's practically an infonovel. Featuring the key dates in the life of the social media beast, you can ...
.
Courtesy of Useful Social Media ...
years and having to explain to the media why you haven t even got enough money to pay your staff. Or being the new face of Apple: no shortage of money, but you ve got to face the world s media and fill ...
, and the regional BBC station wants to know why you are having to lay off 100 locals. Andrew Harvey, of media ...
01 Jul 2011
| by MT Staff
Success has many fathers. Or, in the case of the phrase 'social media', at least one mother....and assorted blogs, forums and sharing sites. 'Social media' is a new type of 'media', short for 'mass media', a term used since the 1920s. 'Social media' contrasts with 'traditional' media, where content ...
and 'consumer-generated media' is ungainly. So 'social media' is here to stay: until the next big thing. ...