Wonga under fire from OFT
22 May 2012 | by Michael Northcott
the bad publicity... Wonga has come under public and media scrutiny for interest rates of 4,214% APR ...
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Social media as important as face-to-face, say CEOs
22 May 2012
Social media is set to become one of the most important forms of customer interaction, according...The IBM 2012 Global CEO Study quizzed business leaders on their attitudes to customer service, social media and human capital. The answer, natch, was that they were all very important. But the most interesting revelation was that 57% of CEOs from the UK and Ireland reckon that social media ...
Facebook floats at $116bn valuation
18 May 2012 | by Michael Northcott
-term future of Facebook have been rife in the media however, with many conjecturing that the share price ...
News Corp enjoys jump in quarterly profits
10 May 2012 | by Michael Northcott
to remain chairman and CEO last week, thumbing their noses at the culture, media and sport select which ...
UK insolvencies rise, but HMV expects return to profitability
04 May 2012 | by Michael Northcott
lot of use in the media, but there is good news to be had even on the High Street: HMV for example ...
MT Expert: Make your employees more customer-centric
04 May 2012 | by James Prior
the service. And for those who think social media might protect them from direct customer contact, we found ... rather speak to a person representing the service over the phone than through a social media channel ...
Murdoch emails all News Corp staff over select committee findings
02 May 2012 | by Michael Northcott
staff to express his sadness over the Culture, Media and Sport select committee's findings. The report
Rupert Murdoch 'not fit' to run News Corp, MPs say
01 May 2012 | by Michael Northcott
MPs on the Culture, Media and Sport select committee have concluded that Rupert Murdoch is not 'a...of broadcasting channels have to be fit and proper organisations. It is quite possible that the Culture Media ...
Chartered Management Institute: In my opinion
01 May 2012 | by Chris Hare
, partners, clients, the media or others. For change to happen, people need to understand and want it ...
Who'd be a graduate in 2012?
01 May 2012 | by Emma De Vita and Elizabeth Anderson
too. Use social media. LinkedIn has helped many graduates find jobs and Twitter can also ...
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