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UK: CAN TRAINS TAKE THE STRAIN?

UK: CAN TRAINS TAKE THE STRAIN? - Rail freight has potential but many problems to sort out first.

UK: SMITH ON ECONOMICS - THE PAST IS A DIFFERENT COUNTRY.

UK: SMITH ON ECONOMICS - THE PAST IS A DIFFERENT COUNTRY. - In the pre-election debate over economic prospects, David Smith favours the view of a new-age Britain, permanently more competitive, less inflation-prone and capable of sustaining growth.

UK: HELLER ON MANAGEMENT - GUINNESS'S 'BRAND NEW' STRATEGY.

UK: HELLER ON MANAGEMENT - GUINNESS'S 'BRAND NEW' STRATEGY. - There is a sense of deja vu about Guinness's game plan of 'enhancing brand value', says Robert Heller. But unless brand appreciation is central to management thinking, the same mistakes will o

UK: SERVICE EXCELLENCE AWARDS - WINNING WAYS OF CUSTOMER CARE.

UK: SERVICE EXCELLENCE AWARDS - WINNING WAYS OF CUSTOMER CARE. - Following the success of the 1996 Awards, Management Today, in association with Unisys, is on the quest to recognise, promote and reward best service practices in 1997.

UK: HANDY'S VIEW - OPEN YOUR DOORS TO EXCELLENCE.

UK: HANDY'S VIEW - OPEN YOUR DOORS TO EXCELLENCE. - Charles Handy urges businesses to find space for the arts, to give wider access to things that stir the imagination and make up for the inequalities of the market economy.

UK: COMPANIES TO EMULATE. (1 OF 2)

UK: COMPANIES TO EMULATE. (1 OF 2) - Our survey reveals how industry sector rivals view their competitors on everything from their ability to innovate to their corporate performance on environmental issues. Read on to see if your company is closer to Tes

UK: FOCUS IS FOR WIMPS.

UK: FOCUS IS FOR WIMPS. - The current focus fad, so beloved of the City, does much to end value destruction but nothing to create new value and little to promote profitable growth.

UK: DORLING KINDERSLEY'S LIMITLESS VISION.

UK: DORLING KINDERSLEY'S LIMITLESS VISION. - The commercial and the creative are inseparable, images are as crucial as words - DK thrusts ahead by turning publishing practice on its head.

UK: THE DAVIDSON INTERVIEW - BILL COCKBURN.

UK: THE DAVIDSON INTERVIEW - BILL COCKBURN. - Like the new broom that he is expected to be, the 'action-oriented' boss of W H Smith appears to be pushing all the correct buttons and saying all the right things. What he needs now, says Andrew Davidson, ar

UK: HIGH STREET STITCH-UP.

UK: HIGH STREET STITCH-UP. - If Stephen Hinchliffe was good enough for Sears then suppliers felt they were safe. Anyway they felt they had little option.

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