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First-class coach

I'm having a problem with some members of my department who are good at their jobs but very laddish in their behaviour and generally irresponsible in their attitude towards the company. Is there anything I can do to change things?

What's your problem?

CAN I REMAIN ACCESSIBLE AND DO MY OWN WORK? I have always kept an open-door policy at work and encourage my direct reports to talk to me whenever they need to. Recently, the number of staff reporting directly to me has increased, and I'm finding it really difficult to get on with my own work with all...

What's your problem?

MY TEAM ARE RESISTING ROLE-CHANGEs. I manage a small team of four people. They were all new recruits 18 months ago, and over that period we've discovered where each person's strengths and weaknesses lie. I'm now trying to re-allocate certain roles among them, according to who is best at each task.

What's your problem?

CONSTANTLY OVERRULED BY MY BOSS. I am responsible for a team of five project managers in our consultancy The problem is that my ultimate boss overrules most of my judgments.

First class coach

I've been in my job for a few years, and have worked my way up. I'm now next in line for my boss's job as head of department.

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