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How does she manage?

Nail bar boss. Claudia Robertson, manager, Nails Inc, Canary Wharf, London

Business Manners

Giving good phone. Just smile. Don’t growl when the phone disturbs you for the umpteenth time.

MT Diary

Auditors’ auditions; Michael Grade’s two hats; digital listening; Ruth Kelly’s Easter test.

Richard Reeves

Fighting for the right to work the way we want to is the last liberal battleground

MT Interview - Michael Spencer

Today he runs the world’s biggest interdealer broking firm. But before he made his money, he suffered career calamities that would have finished others.

History Lessons - Montgomery of Alamein

Have conviction. The Second World War Commander of the Eighth Army, Montgomery is best known for his defeat of ‘desert fox’ Rommel

Spitzer's Blitz

The attorney general of New York State is using his full powers to root out corrupt business practice. Mark Lasswell reports.

Management Today

Last year, I was back at work after a very short Christmas break and it's the same this time. I am sick of having to be one of the few who rush back between Christmas and New Year because I don't have children.

What's your problem?

The last calendar year was terrible for our company. A rival regional property developer sprang up from nowhere, some of our projects made large losses, and several people left to join the start-up.

Tolerance fuels our economy

Our ethnic mix was a positive factor that helped London win the 2012 Olympic bid.

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