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Patience in adversity

Muhammad Ali. When 'The Greatest' headed to Zaire in 1974 for the Rumble in the Jungle against title-holder George Foreman, no-one gave him a chance.

How he made his pile: Duncan Bannatyne - Hotel/entertainment magnate

Who is he? An entrepreneur known as 'Dragon Duncan' after his stint on BBC 2's Dragon's Den. Bannatyne, 57, started out in a Clydebank tenement house and is now worth £168 million.

Culitivate your supplier

Get to know the person as well as the product. Do they have kids? Where do they go on holiday?

Britain's Most Admired Companies 2006

All conquering Tesco does the double yet again, picking up the awards for both Most Admired Company and, for CEO Sir Terry Leahy, Most Admired Leader. But are there cracks showing in the mighty retailer's red white and blue edifice?

Handling Customer Complaints

You've had a letter from a customer complaining that their previous complaints weren't taken seriously. So how might you be doing better?

How she made her pile

Leona Helmsley, Property tycoon and 'Queen of mean'

How does he manage?

Adult nightclub owner. Peter Stringfellow, founder of Stringfellows

Why Business is like...

The Fosbury flop. Dick Fosbury, a virtually unknown athlete at the time, took the 1968 Olympics by storm.

Words-Worth - Gold

The marketeers like 'gold'. Perhaps the word has the Midas touch.

Table Talk: Where Tony Ash eats ...

Gordon Ramsay at Claridge's is just so damn special, says Tony Ash, MD of furniture design company Vitra UK

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