Books: Three of a kind - A new year, A new you
01 Jan 2012
Do these self-help books meet expectations?
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It's the ability to win trust that makes a great salesman, says the author, in a fascinating look at the history of selling. Ivor Dickinson is a willing customer.
Do these self-help books meet expectations?
Consultant Jennifer Harris talks us through her top books of 2010, from the Big Short to Jilly Cooper...
Brain-scanning as the key to understanding consumer motivation? Cilla Snowball prefers the intuitive approach.
Gerald Ratner's 'crap' speech cost him his family business, but he bounced back, still not sure what he did wrong. Chris Salt reviews a life story with real lessons.