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Online marketing: better before lunch

Contrary to marketers' popular belief, web offers actually taste best first thing in the morning...

Worst is over for property and car sales?

British Land fuels optimism by posting improved results - and Pendragon says car sales are picking up too.

Rightmove hints at housing market recovery

Rightmove's latest house price index suggests prices could bottom out before the end of this year...

Sales slide is no small beer

UK beer sales fell 7% last quarter. It looks like we're too skint even to drown our sorrows...

Experts admit defeat on house price figures

The Council of Mortgage Lenders says that trying to predict house prices in the current market is futile.

Agony of an estate agent

With mortgages rationed and house prices going backwards, real-estate brokers are suffering a catastrophic fall in business that could decimate the sector. Oliver Bennett visits Manchester, a buy-to-let blackspot.

Tenants super for gloomy house sellers

People are finding it so hard to sell their houses that they're being forced to start renting instead...

Sainsbury's targets land windfall after sales boost

Times may be tough, but Sainsbury's tills are still ringing. It's even making its stores bigger...

The infectious agent

It’s not often us journalists get to take the moral high ground. That is until estate agents come along. Then even we get to unleash the wagging finger at wave it at them, the only people who regularly rank below us in surveys of trustworthy people.

Handling Customer Complaints

You've had a letter from a customer complaining that their previous complaints weren't taken seriously. So how might you be doing better?

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