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Social media as important as face-to-face, say CEOs

Social media is set to become one of the most important forms of customer interaction, according to a new IBM study of more than 1,700 CEOs across 18 industries.

'I don't deserve bonus' says Tesco chief

Quote of the day: 'I wasn't satisfied with the performance in the UK and I won't take the bonus.' Tesco chief exec Philip Clarke has declined his annual bonus after the supermarket giant posted poor results for the year. Tesco's shrinking profitability in the UK has seen the chain lose a quarter of...

Mitchell & Butlers profits dip

Profits at All Bar One owner Mitchell & Butlers have shrunk. Must be all that rain.

MT Expert: How to conquer indecision

When the alternatives all look equally awful and the way ahead is unclear, making up one's mind can seem impossible. Professor Jonathan Herring explains what to do when there seems no right answer.

The Grexit, Spanish flu and French cold feet

Greece's default looms large and Bankia teeters. Meanwhile, France attempts to edge away from the abyss.

JPMorgan's CEO sued over $2bn trading loss

America's largest bank just can't shake the attention from the international business community: their shareholders are suing.

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