Chartered Management Institute: In My Opinion
01 Jan 2012
Peter Wanless, a CMI Companion and the CEO of Big Lottery Fund, on putting customer service at the heart of corporate performance.
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David Cameron's Big Society is about to get its own £600m loan fund. But do communities thrive on business terms?
Peter Wanless, a CMI Companion and the CEO of Big Lottery Fund, on putting customer service at the heart of corporate performance.
The CEO of the world's largest philanthropic organisation on leaving Apple to join Microsoft and choosing which projects to donate to.
'It is vital commercial companies act responsibly and be transparent on their charity bags' - Mike Lucas, retail director for the British Heart Foundation, says only a third of goods donated to door-to-door charity bag collectors end up in charity shops, with most sold abroad for a profit.
New research suggests donations to charity fell by £70m over 2009/10 - making life even tougher for beleaguered charity bosses.
192 quangos are to be scrapped and another 118 merged - including our two competition regulators. Is this about accounting, or accountability?
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