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Denise Kingsmill: Money isn't everything

We must learn from the likes of John Lewis if the virtues of the common good are not to disappear from the public balance sheet.

McDonalds shows the way with staff management degrees

The new McDegree is a good example of how business and academia should be working together to improve skills.

Books Special: Employees First, Customers Second, by Vineet Nayar

The author argues that by giving more power to your front-line staff, you can revolutionise your business...

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