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JobsThe owner of B&Q, Screwfix and Castorama turns 30 this year and is Europe's largest home improvement retailer. Here's how it first got bitten by the DIY bug.
Good customer service is not the sole province of large companies, argues Sara Murray, founder of Confused.com. Here are her six top tips for creating a customer engagement strategy to rival the slick FTSE 100 set.
Not all plans work. We live in an imperfect world. And when everything has gone to hell, when you are up against the wall, you need adaptability. Max Mckeown, author and business expert, explains how to create a clever Plan B.
Good news for BSkyB boss Jeremy Darroch. Interim profits at his broadcasting outfit are up 27% on last year. And there's a load of money-spinning new products still to come.
A tale of two strategies - profits nosedive at Sweden's Ericsson whilst Dutch group Philips enjoys lightbulb moment.
The Dixons owner has surprised everyone by reporting an 8% hike in sales over the Christmas period.
As it enjoys another quarterly sales hike, Asda plans to save its shoppers an extra £150m this Christmas.
Maybe Christmas won't be such a write-off after all, if John Lewis and Samsung are anything to go by.
Sales are up at John Lewis - and Waitrose is moving into convenience stores and service stations.
World number two PC maker Dell is to acquire its Texan neighbour, IT services biz Perot Systems.
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