Considering the British fascination with all things Japanese, there are some extraordinary omissions from the new Oxford Dictionary of the Business World. Keiretsu, the uniquely Japanese form of industrial organisation; kanban, a key tool in just-in-time production processes; and kaizen, continuous improvement; all are conspicuously absent from the 'essential reference for anyone in business'. Equally remarkable, is what is considered worthy of an entry: kung fu (useful in the boardroom?); kopje, a small South African hillock (pass). The authors should be careful about blowing their own krummhorn (a medieval wind instrument).
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