10 things we learned this week

Grant Thornton's new boss, Apple's penchant for hype, M&S's radical new idea.

by Jack Torrance

1. Grant Thornton's new boss isn't your typical boring beancounter.

2. Apple's got a distinct talent for hyperbole.

3. Marks & Spencer appears to have a devised a revolutionary and not remotely behind-the-times idea to boost customer loyalty.

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