2 simple ways to improve board meetings

Unproductive meetings are a missed opportunity as well as a drain on time, says author Tom Russell.

by Tom Russell
Last Updated: 09 Jan 2020

Boards work under a thick layer of expectation from both within and outside the organisation to reach the right decisions in the right way and communicate those decisions so that everyone understands and agrees. We know reality can be very different, and I suggest two practical approaches to shift the traditional view of the board meeting, so that it can be a rich, engaging and above all productive conversation.

Leave the boardroom

Consider the boardroom table – traditional, imposing, authoritative, screaming this is the place where important decisions are made. Despite its ubiquity, I believe this item of furniture symbolises the shortcomings of board meetings and their effectiveness. 

When facilitating meetings, I regularly hear the sighing comment that ‘we would love to change the way we hold meetings around here, but top management wouldn’t entertain it.’  I realise that in many of these cases senior leaders won’t have been asked what they think of meeting practice in the first place, however perception is reality and many in organisations would say that senior management inhibit rather than encourage experimentation in the way productive meetings are held.

Boards have the freedom to role model how meetings can be conducted across their organisations. Just one small, tangible change for the better could make a big difference. Giving permission can be done as much with actions as with words, so why not hold board meetings in places other than the board room, as a way of enabling leadership teams and their work to be more visible to the rest of the organisation? Who says that all board meetings need to be held in the board room? Considerations of confidentiality aside, does every board meeting need to be held in the same place?

Work visually

One of the key purposes of board meetings is the exchange of information - often bulky, detailed and arriving in large pre-reads and reports. Lengthy and complex slide decks meanwhile can be a comfort blanket, generally pleasing the person delivering rather than the recipients. 

Though there is absolutely nothing wrong with a slide deck (which has become maligned by poor usage), there are other ways.

Just imagine holding a board meeting without any slides at all. Invite each other or guest presenters to share their information on a poster or one sheet of flipchart paper. Remove the traditional physical barriers and group around the poster together, leaning in, shoulder to shoulder, and truly paying attention to what’s being shared. I’d say there is a significant chance that this will foster collaboration from the top, and vastly reduce the anxiety many find when needing to presenting to senior leaders.

If there is a lot of information to process, create a knowledge zone in the meeting space where participants can go to source the information when needed, so that the focus remains on sustaining a productive conversation rather than information processing.

If the subject matter and meeting space permits, work together using pre-designed charts and sticky notes to draw out and stretch each other’s thinking. (NB - this way of working does not need to be confined to the annual board off-site!)

By making small, practical and visible changes to the way board teams meet and are seen to meet, bypassing the need to give permission, organisations will benefit from more meetings that get more done. 

Tom Russell is an expert in meeting facilitation and graphic recording and author of Meet with Impact (Pearson), priced £16.99

Image credit: Office Now/Flickr (Creative Commons)


Find this article useful?

Get more great articles like this in your inbox every lunchtime

Don't baulk at hiring pregnant women

Vida Consultancy founder Rachel MacLynn says a few months of leave is a blink of...

Howard Davies: The government ought to focus on productivity

NatWest Group's chairman ponders productivity, unemployment and income inequality.

A farewell from MT's editor

It's been a pleasure.

6 ways to stay close to your customer

It’s time for firms to switch from short-term survival tactics to serving their customers' post-pandemic...

"Being strategic" doesn't mean you can neglect basic people management

The leader that made me: There’s value in walking the floor, says Hermes UK CEO...

How to stop your staff exodus

Conventional approaches to retention may be insufficient during the 'Great Resignation'.