Abercrombie & Fitch boss demands that staff wear flip flops, play Phil Collins, and wear 'spritz' of company cologne

A document listing 40 pages of outrageous demands from A&F CEO Michael Jeffries has been leaked.

by Rebecca Burn-Callander
Last Updated: 09 Oct 2013

It reads like something out of a Hollywood celebrity satire, but the 40-page flight manual is actually part of an age discrimination case playing out in the US courts. At the centre of the row is Michael Jeffries, chief executive of fashion brand Abercrombie & Fitch. Now, arguably, the pickiest flier ever to take to the skies.

Trips aboard the company jet are governed by a plethora of rules and regulations, many of which defy logic. Here are a few of MT's favourites:

Staff must wear flip flops, A&F boxers, sunglasses, and 'should 'spritz' their uniforms with Aberrombie & Fitch 41 cologne upon arrival'.

'If it is above 50 degrees, no staff member is to wear their coat'.

'All staff must coordinate wearing sunglasses'.

'Bring Michael's lucky wallet to him'. Er. 'Lucky' wallet?

'When Ruby and Trouble travel [these are the founders dogs, FYI], Ruby will sit opposite Michael in the cabin in Sammy's seat. When Sammy travels, Ruby will sit in Trouble's seat.'

'When Michael, Matthew or a guest make a request, respond by saying, 'No problem'. This should be used in place of phases like 'Sure' or 'Just a minute'.'

Use black gloves for 'cleaning and handling silverware', and 'white gloves for laying the table'.

Toilet paper ends must not be 'exposed' but folded into triangles.

Crew must play the song 'Take Me Home' by Phil Collins when passengers enter the cabin for the return flight.

The document has come to light as part of an age discrimination lawsuit filed in the U.S. District Court for the Eastern District of Pennsylvania in 2010 by former pilot Michael Stephen Bustin, now 55. Bustin is suing Abercrombie and Fitch over the termination of his contract - he argues that he was simply replaced by a younger pilot more in keeping with the company's youthful image.

Or perhaps he simply wore his coat when it was 52 degrees...

You can read the whole document here

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