Baroness Kingsmill: Distrust of big businesses started with the financial crisis

MT'S REPUTATION WEEK IN ASSOCIATION WITH BSI: Denise Kingsmill, non executive director at E.On, says businesses need to get back in touch with their customers.

by
Last Updated: 28 Oct 2015

Find this article useful?

Get more great articles like this in your inbox every lunchtime

The 9 worst things a leader can say

Actions may speak louder than words, but words can still drop you in it.

Why you overvalue your own ideas

And why you shouldn't.

When spying on your staff backfires

As Barclays' recently-scrapped tracking software shows, snooping on your colleagues is never a good idea....

A CEO’s guide to smart decision-making

You spend enough time doing it, but have you ever thought about how you do...

What Tinder can teach you about recruitment

How to make sure top talent swipes right on your business.

An Orwellian nightmare for mice: Pest control in the digital age

Case study: Rentokil’s smart mouse traps use real-time surveillance, transforming the company’s service offer.