BOOKS: On the bedside table of ... Philip Williamson, chief executive of Nationwide Building Society

BOOKS: On the bedside table of ... Philip Williamson, chief executive of Nationwide Building Society - 'I'm quite a keen golfer, and I'm reading Dave Pelz's Putting Bible, 600 pages of how to improve your golf. I'm also reading a book about building customer loyalty, The Loyalty Effect by Frederick Reichheld, all about attracting barnacles rather than butterflies.'

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Last Updated: 31 Aug 2010

'I'm quite a keen golfer, and I'm reading Dave Pelz's Putting Bible, 600 pages of how to improve your golf. I'm also reading a book about building customer loyalty, The Loyalty Effect by Frederick Reichheld, all about attracting barnacles rather than butterflies.'

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