Organisations have long been depicted as theatres of dysfunction - scripted by Dilbert, not Disney. Sally Bibb revisits this rich territory in The Stone-Age Company - for her, at least, modern business is well in touch with its dark side, hierarchy and deceitful leaders the symptoms of its deep malaise. Her noble aim with this book is to humanise business and create more fulfilling work, her intention to inspire those of us trying to create more progressive organisations.
Bibb believes these companies are over-managed and under-led, intent on controlling their workforces and lacking a proper focus on the customer.
These stone-age firms will become defunct as they prove unable to respond to the demands of customers and employees.