Bridging the Culture Gap
Penny Carte and Chris Fox
Kogan Page £17.99
This is a practical, insightful and well-written cultural guide that tackles every aspect of international business communication - from disseminating the corporate mission statement to making smalltalk. It's filled with case studies, clever cultural preference scales to help you understand your own conditioning, and questions to get you thinking about your own behaviour. A great book for any international manager - BEST OF ITS KIND.
When Cultures Collide
Richard D Lewis
Nicholas Brealey £19.99
A hefty (500pp) bestseller that gets to grips with national corporate cultures and business styles. Lewis provides an invaluable historical and cultural overview of more than 60 countries, covering national characteristics and ways of working. Italians, for example, 'do not like silences of more than five seconds' in a meeting - BEST OF ITS KIND.
Riding the Waves of Culture
Fons Trompenaars and Charles Hampden-Turner
Nicholas Brealey £14.99
This is not the kind of practical book you'd pick up to find out about the table manners of the Chinese. Instead, it's a chewy discussion on the importance of national cultures to the workings of business. Raising many important questions about managing a multicultural concern, it offers paths to dealing with these at a strategic level. A read for the board rather than middle management - COULD BE USEFUL.