Books: Three of a Kind

No more workplace trouble and strife

Last Updated: 31 Aug 2010

- The Essential Guide to Work-place Mediation and Conflict Resolution

Nora Doherty and Marcelas Guyler

Kogan Page £19.95

Written by two professional mediators with the manager in mind, this is an approachable text with plenty of boxes and questions to keep you focused. It tackles every conceivable aspect of mediation, from its origins, the 'contemporary scene', to its philosophy and processes. Digest it and watch workplace conflicts dissolve.- Best of its kind

- Tackle Office Nightmares

Bloomsbury £6.99

Does modern worklife get you down? Awkward conversations, tense office situations, bullying? This practical, pocket-sized book gives you immediate help with every kind of workplace nightmare, from dealing with politics, coping with a difficult boss or spotting addictive behaviour. An excellent book that gives immediate practical help. Highly recommended. - Best of its kind

- Managing Difficult Conversations at Work

Sue Clark and Mel Myers

Management Books 2000 £14.99

Academic, highly detailed, with practical exercises, this book provides a thorough guide to dealing with every kind of awkward office conversation. The authors, psychologists with 20 years of coaching experience, cover everything from conflict-of-loyalty issues to coping with criticism. It demands time, so it's best suited to those after an in-depth read. - of minor interest.

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