Forget word-of-mouth, even word-of-mouse. Think 'buzz' - creating enthusiasm for a product or service without spending too much: viz, Viagra. You might think that an impotence cure would buzz away unaided. However, says McKinsey consultant Renee Dye, the subject of impotence was taboo. Instead, the Viagra buzz was built by popularising 'erectile dysfunction'. Dye recommends ploys such as rationing supply (only 2,000 VW Beetles in reflex yellow), exploiting vanguard buyers (placing 'Hard Candy' nail polish in exclusive boutiques), and riding on the back of cultural icons. Thus, Four Weddings and a Funeral, which quoted WH Auden, helped sell 50,000 copies of a swiftly produced anthology. One major catch is that your would-be buzzer must be highly visible. More demanding still: it has to be unique.
Governments and civil courts are increasingly willing to inflict hefty penalties for wrongdoing, says author José Hernandez.
Practice makes perfect, says Element 6 executive director Siobhán Duffy.
UPDATE: With Farage rampant and the PM ousted, the way is paved for a hardline successor to take the nuclear option.
Take a wild guess which sector comes out on top.
The laminate manufacturer's European boss shares his turnaround tips.
It's a little too easy to cherry-pick generalised leadership tips from exotic role models.