BRAIN FOOD: Matters for the mind to chew on - Room service Where John Allwood stays

BRAIN FOOD: Matters for the mind to chew on - Room service Where John Allwood stays - For business The Manor House Hotel at Castle Combe is a haven of peace in the Wiltshire countryside. It's a beautiful 14th-century house set in 300 acres of land. By con

by JOHN ALLWOOD, runs Orange UK
Last Updated: 09 Oct 2013

For business The Manor House Hotel at Castle Combe is a haven of peace in the Wiltshire countryside. It's a beautiful 14th-century house set in 300 acres of land. By contrast, the meeting rooms have state-of-the-art technology. But what really sets this hotel apart is its people. Nothing is too much trouble for the staff. They have a real customer focus that means guests can get on with their business. They understand that business guests have different needs - they just want things done simply and quickly with no fuss. Many of the staff have been there a long time and have developed a relationship with their customers and anticipate their needs. Some of our best decisions have been made in this environment.

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