Brain food: Matters for the mind to chew on - Ten ways to ... keep customers

Brain food: Matters for the mind to chew on - Ten ways to ... keep customers - 1. Don't keep them waiting

by GUY BROWNING
Last Updated: 09 Oct 2013

1. Don't keep them waiting

2. Act on their feedback

3. Get their details right

4. Let them choose their channel

5. Deliver when you promise

6. Keep them informed

7. Make paperwork clear and easy

8. Involve them in development

9. Never compromise on quality

10. Make doing business a pleasure.

Tags:
How To

Find this article useful?

Get more great articles like this in your inbox every lunchtime

Interview ghosting: Stop treating job seekers like bad dates

Don’t underestimate the business impact of a simple rejection letter.

5 avoidable corporate disasters

And the lessons to learn from them.

Dressing to impress: One for the dustbin of history?

Opinion: Businesswomen are embracing comfort without sacrificing impact. Returning to the office shouldn't change that....

How to motivate people from a distance

Recognising success in a remote or hybrid environment requires a little creativity, says Insight SVP...

What pushy fish can teach you about influence at work

Research into marine power struggles casts light on the role of influence and dominant bosses...

The traits that will see you through Act II of the COVID crisis ...

Executive briefing: Sally Bailey, NED and former CEO of White Stuff.