BRAIN FOOD: Matters for the mind to chew on - Unlikely managers - Refuse collector, Great Yarmouth, Norfolk

BRAIN FOOD: Matters for the mind to chew on - Unlikely managers - Refuse collector, Great Yarmouth, Norfolk - Name Walter Thurtle

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Last Updated: 09 Oct 2013

Name Walter Thurtle

When did you become a manager? In the early 1970s when I changed career. Before then, I worked at local farms getting rid of waste and packing corn, but I had an accident in which lost I part of my hand as well as my tractor licence. When I drove again, I bought a dust cart to capitalise on the waste removal industry. Today I operate within a 25-mile radius of Yarmouth, and have four skips with between four and 10 men.

What does management mean to you? Attention to customers and staff. I don't need to go out on the daily runs, but I go because I still love being part of the team. I know all my customers by name and if they have a problem they know they can talk to me directly.

What do you love/hate about it? I love being one of the boys. I hate untidy people who leave their rubbish everywhere and the increasing burden of rules and regulations governing waste collection.

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