A spoonful of sugar may help unpalatable numbers go down, but 'granularity' is not about that. It means detail. The term 'granules' is now used in computer science, maths and linguistics to mean small chunks of information. The link is photography - physical grain in film stock determines detail. So granularity is about control of information. A non-granular finance director would tell his analysts to lump it. But sweetly.
Admitting you're not infallible is a valuable first step.
Our list of upcoming or newly released titles explores letters on life, what it takes to build unrivalled teams and the world beyond globalisation.
The flat pack giant hopes a "phygital" approach will help it compete with online sellers.
We need to normalise mental health at work, says C Space regional CEO Felix Koch.
Captain Eoin Morgan and co can teach business a lot about resilience and purpose, says author Simon Hayward.
It's surprisingly simple to give great service, says AmazeRealise customer experience officer Chris Barnes.