Staff at the Body Shop can take their grievances straight to the top by writing a letter and posting it in a special red envelope. Intended for use after the usual channels have failed, red envelopes go straight to the appropriate director, who has to respond within three days. There's no guarantee that staff will get the answer they want, but bosses claim these 'red letter days' create an air of fair treatment throughout the company.
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The e-commerce giant launches checkout-free bricks and mortar store.
Over half a million people in the UK suffer from work-related stress and depression. Are you one of them?
There is a crisis of leadership, not a crisis of trust, says reformed spin doctor Robert Phillips.
The new dragon on finding a niche and his plans to expand the family supplements business into America.
Healthy fast food chain Leon ditches plastic as founder John Vincent slams government for 'outdated' views on sustainable business