Staff at the Body Shop can take their grievances straight to the top by writing a letter and posting it in a special red envelope. Intended for use after the usual channels have failed, red envelopes go straight to the appropriate director, who has to respond within three days. There's no guarantee that staff will get the answer they want, but bosses claim these 'red letter days' create an air of fair treatment throughout the company.
Governments and civil courts are increasingly willing to inflict hefty penalties for wrongdoing, says author José Hernandez.
Practice makes perfect, says Element 6 executive director Siobhán Duffy.
UPDATE: With Farage rampant and the PM ousted, the way is paved for a hardline successor to take the nuclear option.
Take a wild guess which sector comes out on top.
The laminate manufacturer's European boss shares his turnaround tips.
It's a little too easy to cherry-pick generalised leadership tips from exotic role models.