BRAIN FOOD: Room service - Where Pierre-Yves Gerbeau stays

BRAIN FOOD: Room service - Where Pierre-Yves Gerbeau stays - For business I travelled the world playing ice hockey for the French Olympic team, spending my life in hotels, and I started disliking all of them. But the Four Seasons chain provides a quality

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Last Updated: 31 Aug 2010

For business I travelled the world playing ice hockey for the French Olympic team, spending my life in hotels, and I started disliking all of them. But the Four Seasons chain provides a quality service. The one in Canary Wharf, London is not my kind of architecture but fits well into its environment, and inside there is a warmth - people wanting to go the extra mile for the customer. When I travel on business that's what I look for. You feel something different: the dress code is different and the atmosphere is stunning. With other luxury chains, the Paris hotel may be great but Japan is terrible. It's easy to have one victory, but repeating it is difficult. Four Seasons 'duplicates the victory'.

For pleasure Blake's in London has a special place in my heart. It's a middle-sized hotel - I really don't like the massive Hilton types where you are a bunch of sheep and it takes 45 minutes to get room service.

It is very warm and welcoming - a high-class hotel. The atmosphere is fantastic and the staff go out of their way. Each room is very different and designed by British designer Anouska Hempel; one is China Red, one Sky Blue - you want to visit each room. It has an amazing restaurant, very calm and very private, a place to treat someone special. I can eat there in peace and quiet without people coming up to me and saying: 'Are you the Dome bloke?'

P-Y Gerbeau is chief executive of entertainment centre Xscape and was formerly CEO of the Millennium Dome.

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