- Talk to the right person - Keep your ego out of it - Know what you want, but push for more - Stay focused on the issue - Put yourself in the other person's shoes - Stick to facts you can back up - Push the deal, but respect the person - If you make a concession, get one back - Let the other side think they've won - Make sure everyone's a winner
INNOVATION BITES: This firm is growing food in supermarket aisles.
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Sallie Krawcheck was dubbed the most powerful woman on Wall Street. Now she's redefining investing for women.
A new dark age, cruel and dangerous social media and Sean Spicer feature in this month's reading list.
Pragmatism and continual innovation has enabled the Lancashire manufacturer to take its work wear global.
Boards are supposed to prevent anything that could cause harm to a company, but some still fail.