Name: Sister Veronica Dotchin
When did you become a manager?
In 1970, as a junior sister at the Royal Victoria Infirmary in Newcastle-upon-Tyne. Theatres were mostly run by students then - there weren't many trained staff. Management duties focused on ordering stock and maintaining equipment. There wasn't the chasing around that there is now.
What does management mean to you?
Communicating with all branches of the hospital - intensive care and overnight recovery staff, bed managers, nurse case managers, cardiac administrators.
I make sure the learning curve of my staff is adequate, that they're being trained and developed for the future. Morale goes down when operations are cancelled, so I send them to other theatres to work, arrange training sessions or encourage them to take time back.
What do you love/hate about it?
I like to be in control! I hate the stress, the financial pressures on ordering stock, and the pressure of having to cancel operations.