YEOMAN SERGEANT, TOWER OF LONDON
Name: Vic Lucas
When did you become a manager?
In 1992, after I was asked to be a yeoman by the Lieutenant of the Tower. I was a sergeant-major for the Royal Scots Guards; you can't be a Beefeater unless you've been a soldier for 22 years, and I'd served at the Guards since 1969. Today I manage the other 38 Yeomen Warders of the Tower.
What does management mean to you?
Managing the guards, the traditions and the public. All have their challenges. Because we've all served 22 years, I have to manage people where there is no hierarchy and little difference in authority. I'm also here to manage the Tower. I perform the Ceremony of the Keys - securing it each night - and interacting with the public. I run three tours a day. Each has 200 people, a big number to control.
What do you love/hate about it?
I love meeting people. I hate the fact that one day I'm going to have to give this up. All yeomen live in the Tower, so it's become a way of life.