Sector leader Carphone Warehouse is up from fourth, thanks to strong sales of smartphones. First-half revenues in the core business rose 22% to £193m, but the closure of its Best Buy JV – too late for our survey – is bound to take its toll. International car distributor Inchcape comes in second, with third-quarter revenues of £1.5bn and rising demand for luxury cars in China. Profits at Cheshire-based Pets at Home rose 10.7% to £517.8m in 2010, although CEO Matt Davies stepped down in October. WH Smith is down two to fourth, despite annual profits of £93m on the back of continued cost-cutting. Last year’s sector winner Mothercare crashes to seventh, losing boss Ben Gordon after a profit warning in October.
BMAC 2011 by sector: Retailers (specialist)
| QMan | Rank | FS | Rank | QG&S | Rank | AAT | Rank | |
| Carphone Warehouse | 6.8 | 4 | 7.6 | 1 | 7.9 | 1 | 7.7 | 1 |
| Game Group | 5.7 | 10 | 4.8 | 10 | 6.8 | 3 | 5.5 | 10 |
| Halfords | 6.1 | 8 | 7.0 | 3 | 6.7 | 5 | 5.7 | 9 |
| Inchcape | 6.8 | 4 | 6.9 | 4 | 7.3 | 2 | 6.5 | 2 |
| Lookers | 6.1 | 7 | 5.9 | 9 | 6.2 | 8 | 5.8 | 7 |
| Mothercare | 6.0 | 9 | 6.6 | 7 | 6.8 | 4 | 6.0 | 6 |
| Pets at Home | 7.1 | 2 | 6.3 | 8 | 6.4 | 7 | 6.4 | 3 |
| Poundland | 6.9 | 3 | 6.8 | 5 | 5.1 | 10 | 5.8 | 8 |
| WH Smith | 7.6 | 1 | 7.6 | 1 | 5.7 | 9 | 6.4 | 3 |
| Wickes | 6.7 | 6 | 6.6 | 6 | 6.5 | 6 | 6.4 | 5 |
| 6.6 | 6.6 | 6.6 | 6.2 |
(Continued)
| VLTI | Rank | CI | Rank | QMar | Rank | C&ER | Rank | UCA | Rank | TOTAL | Rank | |
| Carphone Warehouse | 6.9 | 1 | 7.6 | 1 | 7.9 | 1 | 6.1 | 1 | 6.7 | 2 | 65.2 | 1 |
| Game Group | 4.6 | 10 | 5.9 | 3 | 5.6 | 6 | 4.8 | 9 | 5.5 | 10 | 49.3 | 10 |
| Halfords | 5.8 | 7 | 5.8 | 5 | 5.8 | 4 | 5.3 | 4 | 6.1 | 5 | 54.4 | 6 |
| Inchcape | 6.8 | 2 | 6.1 | 2 | 6.1 | 2 | 5.2 | 5 | 6.2 | 4 | 57.9 | 2 |
| Lookers | 5.8 | 9 | 5.7 | 7 | 5.6 | 7 | 5.1 | 7 | 5.7 | 8 | 51.8 | 8 |
| Mothercare | 5.8 | 8 | 5.6 | 9 | 5.3 | 8 | 5.9 | 2 | 5.7 | 7 | 53.7 | 7 |
| Pets at Home | 6.5 | 4 | 5.9 | 4 | 5.7 | 5 | 5.6 | 3 | 6.4 | 3 | 56.3 | 3 |
| Poundland | 6.4 | 5 | 5.8 | 6 | 4.4 | 10 | 4.4 | 10 | 5.5 | 9 | 50.9 | 9 |
| WH Smith | 6.2 | 6 | 5.2 | 10 | 5.3 | 8 | 5.1 | 8 | 7.0 | 1 | 56.1 | 4 |
| Wickes | 6.6 | 3 | 5.6 | 8 | 6.0 | 3 | 5.2 | 5 | 6.1 | 5 | 55.8 | 5 |
| 6.1 | 5.9 | 5.8 | 5.3 | 6.1 | 551.3 |
Key |
|
| QMan FS QG&S AAT VLTI CI Q Mar C&ER UCA |
Quality of Management Financial Soundness Quality of Goods & Services Ability to Attract, Develop and Retain Top Talent Value as a Long Term Investment Capacity to Innovate Quality of Marketing Community and Environmental Responsibility Use of Corporate Assets |
- Download a PDF of the BMAC retailers (specialist) sector results
