Britain's Most Admired Companies 2012: Leisure & Hotels

Competition is hotting up in the hospitality sector. These firms have brought in new technology, honed their product offerings and souped up their customer service offerings. The result: a top five sector showing.

by MT Staff
Last Updated: 21 Oct 2013

Official hotel provider to the London Olympics, InterContinental Hotels Group – which owns the Holiday Inn brand, as well as the recently launched EVEN and Hualuxe Hotels – retains the sector’s top spot. CEO Richard Solomons puts IHG’s success down to the growing middle class in emerging markets and internet booking. Runner-up is Virgin Atlantic, whose CEO Steve Ridgway is leaving the company after 23 years in the hot seat. The airline recently opened up a route to Mumbai and is also due to launch its own short-haul operation, serving Manchester and Scotland. Coming third is Merlin Entertainments, owner of top flight attractions including Legoland, Madame Tussauds and the London Eye.

Go to the BMAC homepage


BMAC 2012 by sector: Leisure & Hotels

Ranking Name Score
1. InterContinental Hotels 66.6
2. Virgin Atlantic 62.4
3. Merlin Entertainments Group 61.4
4. Whitbread 60.7
5. Carnival 57.5

Find this article useful?

Get more great articles like this in your inbox every lunchtime

Why your turnaround is failing

Be careful where you look for advice.

Crash course: How to find hidden talent

The best person for the role might be closer than you think.

What they don't tell you about flexible working

The realities of ditching the nine to five don't always live up to the hype....

The business case for compassion: Nando's, Cisco and Innocent Drinks

Consciously, systematically humane cultures reap enormous benefits, argues academic Amy Bradley.

“I have great respect for the capital markets, but I don’t want their ...

Exclusive: PA Consulting CEO Alan Middleton on acquisition bids, growth strategy and life after private...

Dame Inga Beale: “I was told I didn’t deserve to be alive”

The former CEO of Lloyd's of London reveals the leadership lessons that shaped her career...