Britain's Most Admired Companies: Leisure and Hotels Careers guide 2011

Working at InterContinental Hotels may not be entirely a life of leisure, but it does have many perks...

by MT Staff
Last Updated: 09 Oct 2013

Company name: IHG (InterContinental Hotels Group)

Company website:

Address: Broadwater Park, Denham, Buckinghamshire, UB9 5HR

Contact details:

Number of employees: Over 335,000 across IHG's brand portfolio

Company summary: IHG owns a portfolio of seven hotel brands and manages the world's largest hotel loyalty programme, Priority Club Rewards, with 61 million members worldwide. IHG hotel brands include InterContinental Hotels & Resorts, Crowne Plaza Hotels & Resorts, Holiday Inn Hotels and Resorts, Holiday Inn Express, Staybridge Suites, Candlewood Suites and Hotel Indigo. IHG owns, manages, leases or franchises, through various subsidiaries, over 4,500 hotels and more than 660,000 guest rooms in nearly 100 countries.

Company culture: Everyone at IHG is focused on creating great hotels guests love. Regardless of where our people work - in a hotel or in a corporate office - we pull together as one company with this one goal.

To make sure that we all share the same purpose of creating great hotels guests love we have made a commitment to our people that we will create an environment and culture where they give their best and make a difference. We call this 'Room to be yourself' - which means that we make promises about the way the people join our company, how we involve them with the company and develop, reward and recognise them.

In our recent worldwide employee survey, 94% of our employees responded across 59 countries and in 27 languages to tell us that we have delivered on our commitment. They are also really proud to work for the company and they are strong advocates of our business, recommending us to friends and family as a great place to work.

Promotion and development: Part of 'Room to be yourself' is to give our people 'Room to grow' - where we commit to supporting people in their role and in pursuing a rewarding career with IHG. We also offer our employees opportunities to broaden their horizon by making sure they are the first to see worldwide vacancies.

Environment and sustainability: Acting responsibly creates value for our brands while helping our hotels to manage costs, drive revenue and be prepared for the future. With over 4,500 hotels worldwide and more than 1,100 in our pipeline, we have a tremendous opportunity to help make tourism responsible, from the energy we use to the economic opportunities we create in the communities where we operate. We work to achieve this by treating corporate responsibility as a strategic business issue, and an integral part of our vision to become one of the world's great companies through our core purpose, Great Hotels Guests Love. Read more about this at

Find this article useful?

Get more great articles like this in your inbox every lunchtime

A mini case study in horizon scanning

Swissgrid has instituted smart risk management systems for spotting things that could go wrong before...

Interview ghosting: Stop treating job seekers like bad dates

Don’t underestimate the business impact of a simple rejection letter.

5 avoidable corporate disasters

And the lessons to learn from them.

Dressing to impress: One for the dustbin of history?

Opinion: Businesswomen are embracing comfort without sacrificing impact. Returning to the office shouldn't change that....

How to motivate people from a distance

Recognising success in a remote or hybrid environment requires a little creativity, says Insight SVP...

What pushy fish can teach you about influence at work

Research into marine power struggles casts light on the role of influence and dominant bosses...