Britain's Most Admired Companies: Media Careers Guide 2011

Find out what makes Sky a stellar place to work.

by MT Staff
Last Updated: 09 Oct 2013

Company name: Sky

Company website:

Address: Grant Way, Isleworth, Middlesex TW7 5QD, UK

Contact details:

Number of employees: 16,500

Company summary: Sky is a valued part of everyday life in over one in three homes throughout the country. We entertain, excite and inspire our customers with a great choice of quality television. We're constantly innovating to bring our customers state-of-the-art services and products like high definition and 3D TV. After only four years, we are the UK's fourth largest broadband provider, with customers saving money by taking their TV, broadband and phone services from Sky. And we back this all up with exceptional customer service.

Pay and benefits: Our employees make Sky what it is today and what it will be tomorrow, so we want to attract and retain the best people. Our comprehensive reward package for all our permanent employees includes a generous pension plan and maternity provision. And, because our people are our best advocates, they also receive free Sky+HD, Broadband and Talk.

Promotion and development: Everyone who works for Sky has the opportunity to develop their potential. We invest in support and training programmes open to all our people. In fact, last year, through our award winning Development Studio, over 112,000 training days were held and more than 68,000 hours of e-learning courses completed. We have created unique leadership programmes drawing on people at the highest levels inside and outside Sky. Our training and development ensure our people stay at the cutting edge.

Company culture: Sky is a great place to work: where people 'Believe in Better'; somewhere where they embrace change and foster a culture of innovation; where we do the best for our customers every day. But it's not all work and no play. This year's Skyfest, our very own festival for Sky people and their families, held in both London and Edinburgh was attended by over 20,000 people.

Diversity, social responsibility: It's important our workforce is as diverse as our customer base. So we encourage diversity through initiatives such as a Senior Women's Development Network. We're also determined to play our part in the communities where we're based, for example, through Sky Sports Living for Sports, a free schools initiative that uses sport to inspire young people to be the best they can be.

Environment and sustainability: Acting responsibly and making a broader contribution are vital to achieving long-term business success. We've been taking action on our own environmental impact for the last seven years and, among other things, this year we've cut the energy consumption of our Sky+HD boxes by 29%. As part of Sky Studios we're installing a biomass fuelled CCHP plant and a 100kW wind turbine, which will provide 20% of the energy needed for the building.

Innovation: Ever since we launched, we've been setting the pace of change across the TV industry. We've increased choice with new channels; given customers control with Sky+; revolutionised the viewing experience with HD and 3D TV; and now, with apps like Sky Go, we're giving our customers new ways to enjoy Sky on the move.

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