How to defuse conflict in your remote team

And five signs the atmosphere is turning toxic.

by David Liddle

All the usual rules of work may have been thrown out of the window – but the potential for conflict among colleagues remains, even in the virtual space.

The COVID-19 pandemic has plunged many workers into a pressure cooker situation. Large numbers have been catapulted into full-scale home-working, distanced from managers and the support of colleagues, while trying to get to grips with unfamiliar technology.  

Many are trying to juggle work with home-schooling, or are being forced to share confined spaces with fellow home-working family members, competing for bandwidth and shouting over each other’s phone calls.

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