What does successful cultural change look like?

Creating an inclusive culture is not easy says C Space joint-MD and Agent of Change Felix Koch.

by Stephen Jones

When Felix Koch received the results of C Space’s employee feedback survey, it was clear there was a problem.

Only 40 per cent of staff said that they intended to stay with the Omnicom owned creative services company for longer than 12 months, and just under half of the company’s 128 London office employees said that they felt proud to work there.

It was reflected in the company’s performance: revenue growth was down one per cent on the previous year. 

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