'Try our artisan coffee,' says the sign outside the hospital snack bar. What's that all about? 'Artisan' is a French word, borrowed by us in the 16th century. It means a worker in a skilled trade, especially one who uses traditional methods without using machinery. As an adjective, it means a product hand-prepared with expertise. Can coffee really be 'artisan'? Well, why not? Food preparation is a skill. A good cup of coffee, made with care, gives a few moments of pleasure, and its maker can take pride. If the NHS can supply that, so much the better for everyone.
FROM THE ARCHIVE: When Audi's parent company VW first became embroiled in the emissions scandal in 2015, Management Today went to Ingolstadt to grill chairman Rupert Stadler.
Heathrow's Terminal 5 offers a surprising example of reputational disaster turned to advantage.
COMPETITION: Give your career a boost and hear from some of the UK's most successful business women.
How Ingvar Gudmundsson survived 9/11, the Icelandic banking crisis and made the most of a Montenegrin web domain.
It takes more than half a day to tackle deep-rooted biases.
FROM THE ARCHIVE: Poundland's former CEO discusses the takeover of 99p stores, international expansion and why even the famous £1 price promise isn't sacred...