Editor's blog: Painful changes at BA and Royal Mail

Strikes are damaging to everyone, except the competition. But BA and Royal Mail have to change.

I watched Channel 4 News last night – BA strike – followed by the Panorama about the lamentable state of the Royal Mail. It was enough to remind you of the bad old days of 3 day weeks, when I did my homework by candlelight and the rats ruled London’s streets. Relations between management and staff need to have got pretty awful within an organisation for the workers to down tools. It’s like a marriage where the rowing has escalated into chucking things, including fists. The company is badly damaged by loss of business and reputation, the staff lose money; the competition is the only winner. Everyone gets angrier and more miserable. There has to be an easier way, you might think... [CLICK HERE TO READ MORE AND COMMENT]

In today's bulletin:

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Editor's blog: Painful changes at BA and Royal Mail
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