Frequently asked questions

Our most frequently asked questions are shown below.

Subscription Questions

  • How do I contact subscription customer services?

    Please call 01604 828702 or email help@shop.haymarket.com

  • Can I add another person to my subscription?

    Yes - to upgrade your membership please contact Debbie Jenner debbie.jenner@haymarket.com

  • What date is my Direct Debit payment?

    Please contact our customer service team help@shop.haymarket.com .Please make sure you provide your subscription number when emailing.

  • I have paid and activated, but am unable to access content. Why?

    Please contact the customer service team on 01604 828702 or email: help@shop.haymarket.com

  • Can I cancel my subscription at any time?

    Yes. You will be given a refund for the remainder of your subscription term. All cancellation requests must be made in writing. Please contact help@shop.haymarket.com

  • Can I share my subscription with anyone else?

    No. If you have purchased an individual subscription then this is for a single user only. To upgrade your membership package to include multiple users, please contact: Debbie Jenner debbie.jenner@haymarket.com , 020 8267 4232

  • How quickly will I get online access?

    Within 24 hours - online access will start as soon as payment has been processed

Registration Questions

  • My login details are not working... How do I get in?

    You can reset your password here . If you still unable to login please contact our customer services team by emailing mtsupport@haymarket.com .

  • Why can't I access certain content?

    Only subscribers have full unrestricted access to all of the content that Management Today has to offer. View the different subscription options and what they give you access to.

  • How do I unsubscribe from your email bulletins?

    You can opt out on the unsubscribe button at the footer of each newsletter or you can email customer.service@haymarket.com

  • What are cookies?

    A "cookie" is a small text file that is stored by your internet browser on your computer's hard drive. Using cookies prevents you from having to log in each time you visit the Management Today site. We do not use cookies to store sensitive information about you. Find out more about our privacy policy here

  • I have forgotten my password. How do I find it?

    You can request a password reminder by clicking here , and then clicking on forgotten password.

If you require further support, please get in touch with our customer support team by emailing mtsupport@haymarket.com or calling 020 8267 8121. If you have a query regarding your current subscription, or would like to start a subscription to Management Today , please call 01604 828702 or view our subscription options online .