The finalists in service excellence

Here are the finalists in the six categories that make up the Unisys/Management Today Service Excellence Awards for 2004 - 18 businesses and organisations that have demonstrated the highest determination to serve their customers.

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Last Updated: 31 Aug 2010

The panel of judges will select the winner in each category after a programme of assessment visits and close scrutiny of company performance. Finalists will attend the Awards presentation in London, to be held at the end of September 2004. Look out for full details of the winners and runners-up in the Awards supplement distributed free with the October issue of MT.

BUSINESS TO BUSINESS

CIBA Vision (UK) Ltd Southampton, Hampshire

Impact Development Training International Windermere, Cumbria

Liberata plc Beaconsfield, Buckinghamshire

RETAIL & CONSUMER SERVICES

Andrews & Partners Bristol, Avon

Eaga Partnership Ltd Newcastle, Tyne & Wear

Robinwood Activity Centre Todmorden, Lancashire

FINANCIAL SERVICES

first direct Leeds, West Yorkshire

The One account Norwich, East Anglia

Yorkshire Building Society Bradford, West Yorkshire

Manufacturing/Engineering

Coors Brewery Ltd Alton, Hampshire

EDF Energy (Services) Ltd London SE1

Mace Group Ltd London NW1

PUBLIC SERVICES

Bromford Housing Group Wolverhampton, West Midlands

National Refractory Angina Centre Liverpool, Merseyside

National Savings and Investments London W14

SMALL BUSINESS AWARD

Barrett Dixon Bell Ltd Altrincham, Cheshire

Direct Response Ltd London SW9

Rackspace Managed Hosting Europe Uxbridge, Middlesex

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