How to give feedback without destroying confidence

A quick guide to this difficult, but crucial leadership skill.

by Alexandra Lichtenfeld

Giving honest feedback to a colleague without destroying confidence is a highly nuanced skill, particularly if some of the feedback could be perceived as negative.

No manager wishes to destroy the confidence of their team but there are occasions within businesses that necessitate honesty and directness.

Know your employees

“The person giving feedback must be understanding, honest, motivational, and even inspirational, whether it’s constructive criticism or positive feedback,” says Alexandra Lichtenfeld, a consultant at Client Matters and chaplain for the Hertfordshire Police Constabulary. Consider your language, keep calm and don’t stray from the purpose of the meeting. 

Sign in to continue

Sign in

Trouble signing in?

Reset password: Click here

Email: mtsupport@haymarket.com

Call: 020 8267 8121

Register

FREE

  • Up to 4 free articles a month
  • Free email bulletins

Register Now

Become a subscriber

From £66 a quarter

  • Full access to managementtoday.co.uk
  • Exclusive event discounts
  • Management Today's print magazine
  • Plus lots more, including our State of the Industry Report.

Choose a Package