How Tos

Top business people share their advice on practical business and leadership problems.

Why, when and how to hire a non-executive director

Why, when and how to hire a non-executive director

A seasoned veteran can be a big asset on the board of a growing business....

How to sell when you're not a salesperson

How to sell when you're not a salesperson

CFO James Brazier's new role at Billion Dollar Boy involved sales. How hard could that...

How to use cognitive science to communicate better in meetings

How to use cognitive science to communicate better in meetings

You probably didn't realise you bring three brains to work. Psychology professor Art Markman explains...

How to combat decision fatigue

How to combat decision fatigue

Without having to dress like Steve Jobs.

A systematic approach to self-awareness

A systematic approach to self-awareness

Effective leaders know their strengths as well as their weaknesses.

How to stop recruiting the wrong people

How to stop recruiting the wrong people

ONE MINUTE BRIEFING: Octopus Group CEO Simon Rogerson says it's essential to give HR a...

Why embracing doubt can improve your decision making

Why embracing doubt can improve your decision making

Admitting you're not infallible is a valuable first step.

Bosses from hell: How not to lead

Bosses from hell: How not to lead

Having a bad boss may have its uses. You'll know which behaviours you want to...

How to prepare for losing a key member of staff

How to prepare for losing a key member of staff

The loss of a crucial employee can have severe consequences.

How to make a graceful exit

How to make a graceful exit

Thinking about quitting your job? Here's how to leave gracefully...

How to improve your people skills (and why you desperately need to)

How to improve your people skills (and why you desperately need to)

Emotional intelligence is essential for good leadership. Who knew?

How to spot the office psychopath

How to spot the office psychopath

Psychopaths can go undetected in the workplace. Here's how to spot the toxic employee lurking...

How to empower employees without losing direction

How to empower employees without losing direction

Letting people make their own decisions can't be an excuse to abdicate your own leadership,...

How to hold on to high performance teams

How to hold on to high performance teams

Talent rarely stays still.

How to hire a great board of directors

How to hire a great board of directors

Having the right board make-up can be the difference between a business succeeding and failing....

Complacency will kill your business. Here's how to avoid it

Complacency will kill your business. Here's how to avoid it

A leadership lesson from former Kraft Heinz northern Europe MD Elias Diaz.

Why your career has stalled (and how to get it started again)

Why your career has stalled (and how to get it started again)

Don't get stuck in the middle management trap. Follow these tips to rise to the...

How to balance business transformation with business as usual

How to balance business transformation with business as usual

Future-facing projects need to be designed for speed and tolerant of failure, says corporate innovation...

Leadership 101: Expertise can't replace empathy

Leadership 101: Expertise can't replace empathy

Avast CEO Ondrej Vlcek says he drove colleagues away by focusing on technical issues at...

How to escape the productivity rabbit hole

How to escape the productivity rabbit hole

Want your staff to be more productive? Stop expecting them to do more in less...

How to make meetings less terrible

How to make meetings less terrible

Meetings say a great deal about your culture but are also a powerful tool for...

Persuasion: How to win in psychological warfare

Persuasion: How to win in psychological warfare

Five seasoned negotiators share their lessons for getting a great deal.

How to recruit for growth

How to recruit for growth

Gary Turner, UK MD of cloud accounting firm Xero, explains what he wished he'd known...

How to lead well under pressure

How to lead well under pressure

Four tips for keeping a cool head when the heat is on.

Surviving scandal and controversy - with Mark Oaten

Surviving scandal and controversy - with Mark Oaten

YOU LIVE AND YOU LEARN: Toppled by a sex scandal, Lib Dem MP Mark Oaten...

How to thrive in chaos

How to thrive in chaos

DEFEND YOUR WORK: Technology has made the world less predicable, says author David Weinberger.

How to make the most of awkward situations

How to make the most of awkward situations

Awkwardness is pretty much inevitable, so we should try to take advantage of it.

How to be an authentic leader

How to be an authentic leader

Be yourself? It's not quite so simple, says Professor Margarita Mayo.

How to build company loyalty

How to build company loyalty

Being an attractive place to work would be a start.

How to manage shareholders

How to manage shareholders

Your board is panicking about being voted down by rebellious investors at your next company...

"When my business collapsed, I had a breakdown. I considered suicide and went into therapy"

"When my business collapsed, I had a breakdown. I considered suicide and went ...

When ClearScore CEO Justin Basini's first business collapsed he hit rock bottom, but looking back,...

How to get an acquisition right

How to get an acquisition right

M&A can get messy. Never underestimate the value of good communication, says veteran acquirer Adrian...

How to get media coverage for your small business

How to get media coverage for your small business

A few column inches can go a long way, but there's a wrong and a...

How to recover from a career disaster

How to recover from a career disaster

CV full of holes? A job hopper? Been fired? It's not the end of the...

How to seize the opportunity

How to seize the opportunity

The How To Issue: Success isn't always down to luck. Here's how to seize an...

How to put a value on your brands

How to put a value on your brands

Your board is about to make some big decisions about acquisitions and disposals, and where...

How not to say sorry

How not to say sorry

A bad corporate apology can make matters so much worse.

Leadership starts with dignity

Leadership starts with dignity

If you violate someone's sense of self-worth, you'll find it almost impossible to work with...

How to give feedback, 3G Capital style

How to give feedback, 3G Capital style

The north Europe MD of 3G's Kraft Heinz business shares three lessons for difficult conversations....

How General Eisenhower can liberate you from to-do list tyranny

How General Eisenhower can liberate you from to-do list tyranny

The US President's decision matrix is an essential weapon in your productivity arsenal.

How to lead when your business is for sale

How to lead when your business is for sale

In the midst of uncertainty and a global takeover, the boss of Formica Group EMEA...

How to run a company with no managers

How to run a company with no managers

Betting company Smarkets lets employees decide their own workload and salaries.

A tip for new leaders: Sit in the open plan

A tip for new leaders: Sit in the open plan

When making the step from consultant to decision maker, Chris Pieroni had to find his...

Leadership 101: Mastering the risk matrix

Leadership 101: Mastering the risk matrix

Preparing for all eventualities gives you the confidence to grow, says Vanarama founder Andy Alderson....

The art of keeping it simple

The art of keeping it simple

You don't have to be a genius to run a fast-growth business, says Pharmacy2U CEO...

How to make your business go viral

How to make your business go viral

It's unpredictable and extremely hard to pull off, but if you succeed you could be...

How to manage moaners

How to manage moaners

There they are, spreading doubt and sorrow throughout the office - and they need to...

We're neurologically programmed to dislike work - here's how to reset yourself

We're neurologically programmed to dislike work - here's how to reset yourself

Feeling disengaged is our brain's way of telling us to seek new things.

How to modernise a company that doesn't want to change

How to modernise a company that doesn't want to change

ONE MINUTE BRIEFING: There's more than one way to get buy-in, says Linklater's COO Matt...

How to write a business plan

How to write a business plan

Your start-up is ready to fly, but it needs funding. It's time to write a...

How to expand overseas

How to expand overseas

The How To Issue: Paul Walsh, the CEO of drinks giant Diageo, explains how businesses...

How to not worry

How to not worry

The How To Issue: Some people are born gnawing their nails, others float through life...

A crash course in employer branding

A crash course in employer branding

Another careers fair and nobody seems interested in your stand, and you're not getting the...

How to create a culture of innovation

How to create a culture of innovation

CRASH COURSE: Be inclusive, promise support and get your customers involved.

How to hire a finance director

How to hire a finance director

CRASH COURSE: Here's how to find a CFO or FD who's more than just a...

How to give performance appraisals

How to give performance appraisals

A junior member of your team has just sobbed out of her annual review. So...

8 ways to reduce staff turnover

8 ways to reduce staff turnover

CRASH COURSE: Recruiting new people is expensive and disruptive. Here's what you can do to...

9 tips for averting industrial action

9 tips for averting industrial action

CRASH COURSE: The junior doctors' strike has shown how damaging it can be when a...

How to negotiate a trade agreement

How to negotiate a trade agreement

CRASH COURSE: Brexit means Brexit - and that means negotiating our own trade agreements with...

How to manage mavericks

How to manage mavericks

A bloke in your office comes up with brilliant ideas. He's also a pain in...

How to manage boardroom disputes

How to manage boardroom disputes

Things have been getting distinctly tetchy in your boardroom lately and two of your directors...

How to manage staff overseas

How to manage staff overseas

Until recently, the furthest you had to 'reach out' to employees was Milton Keynes. But...

How to revive a brand

How to revive a brand

Cadbury, Lloyds and Jessops have all done it. Here's a crash course in reviving a...

How to recover from a professional disaster

How to recover from a professional disaster

High-profile sackings and public scandals don't have to be the end of your story, says...