What does excellent manufacturing management mean? Management texts to date have emphasized that it is, above methods such as SPC or TQM, a matter of intangibles and culture. This book takes the myth out of management excellence; it can be learned and practiced:<UL><LI>Manage the four core processes: strategy formulation and deployment, product innovation, process development, and supply chain
<LI>Pay attention to the seven dimensions of management quality: direction setting, integration, delegation, communication, participation, measurement, and employee development</UL>
With these skills in hand, an excellent manufacturing manager can move to a plant in a different industry and become, after an appropriate time to learn its specific technologies, an excellent manufacturing manager there as well, explain authors Christoph Loch, Professor of Technology Management; Ludo Van der Heyden, The Solvay Chaired Professor of Technological Innovation and the Wendel/CGIP Chaired Professor for the Large Family Firm; Luk Van Wassenhove, The Henry Ford Chaired Professor of Manufacturing and Professor of Operations Management, all from INSEAD; and Arnd Huchzermeier, Chair in Production Management of the Otto Beisheim Graduate School of Management of the WHU; and Cédric Escalle, Financial Director of Deutsche Telekom France.
They explain management quality and demonstrate how it is implemented, with nine plant tours through world-class factories from different industries. The book includes the questionnaire that every participating plant had to complete, allowing readers to begin reflecting on their own plants position on the quality scale.