IT's global challenges

IT departments across the world are coming under increasing pressure to improve their level of service to business and consolidate their operations - but most of them aren't being allocated any more funds to do this.

by Accenture
Last Updated: 23 Jul 2013

Accenture this week published a survey of 780 IT executives and decision influencers worldwide to understand their infrastructure priorities for the future. It reveals that while respondents worldwide are experiencing hefty IT operational challenges such as improving levels of service to business and standardising their IT infrastructure, only 40% were allocated an increased budget in 2006 compared to 2005. Infrastructure accounts for an average 32% of IT budgets worldwide.

IT executives in the US, the UK and Italy reported that the main challenge they faced was improving service levels to the business. In Germany the main pressure was for cost savings, while in Japan it was security. IT executives in France are faced with more process-oriented challenges (such as improving decision-making, compliance and governance) and staffing. However, 70% of French IT executives reported budget increases between 2005-2006 - by far the highest percentage of the surveyed countries.

Two thirds of respondents worldwide reported that security attacks are increasing and are more sophisticated. While the US and Japan are the most concerned by security threats, European correspondents strongly believe they have rigorous data protection in place. Japan, Germany and France view security more as a board level issue, while executives in the US and UK see it more as an IT issue.

Review by: Nick Loney

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